This course is aimed at executives, junior managers, specialists, and all interested individuals who wish to specifically expand their personal success in both professional and private daily life by developing their emotional competencies.
Since qualities such as self-reflection, self-control, empathy, and motivation are crucial for successful cooperation, the lecturers in this training provide you with field-tested approaches to strengthen your emotional intelligence. Participants will intensively reflect on real-life everyday situations and develop their social skills and ability to cooperate through practical exercises. In this way, you will achieve a lasting increase in personal charisma, enabling you to face challenging situations in the future with a positive attitude, greater self-confidence, and appropriate composure.
- Fundamental concepts of EQ
- Self-awareness as the first pillar and prerequisite for EQ
- Forms of self-awareness
- Pathways to analytical self-awareness
- Evaluation of collected data: Identifying and managing individual emotional triggers
- Verbalising one’s own feelings
- Reacting appropriately and confidently in difficult situations
- Assessing external perception: What do others think of me?
- Balance between self-perception and external perception
- Identifying one’s own behavioural patterns in the life script
- Re-evaluating old behavioural patterns
- The second pillar of EQ: Empathy – Recognising and better understanding the emotions of others
- Approaching the emotions of others with sensitivity, empathy, and tact
- Providing criticism without damaging the self-esteem of others
- The third pillar: The summit – Pathways to healthy altruism
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