This course is aimed at all interested individuals who wish to recognise tensions in their professional or private environment early on and utilise conflict situations as an impetus for positive change.
As irritations can arise and existing processes can be disrupted wherever people work together, the instructors in this training will provide you with the necessary tools for solution-oriented conflict resolution. Participants learn how disagreements can be addressed constructively, causes systematically analysed, and joint solutions developed on an equal footing. This will sustainably strengthen your personal competence to transform difficult dynamics into valuable development opportunities for collaboration and organisations.