This course is aimed at office staff, skilled professionals and junior staff, as well as all interested individuals with little or no prior knowledge who wish to gain more confidence in dealing with English-speaking business partners.
As a lack of language practice in daily office life can quickly lead to uncertainty, the instructors on this course will provide you with a solid and practical language foundation. Participants efficiently practise typical everyday situations from professional life and learn the targeted use of fundamental phrases for customer and business contact. This will help you sustainably overcome inhibitions, gain confidence in your own abilities, and communicate in English professionally with greater ease and assurance in the future.
- Describing trends and making predictions
- Enquiries and offers in purchasing and sales
- Describing products and services
- Making small talk and expressing opinions
- Participating in meetings and acting on business trips
- Reporting and giving updates
- Describing routine tasks and leisure activities
- Receiving visitors and giving directions
- Introducing yourself, describing your professional activity and company
- Describing processes and discussing problem solutions
- Telephoning, reading and writing emails
- Grammar, including present, past, future tenses